Slow loading times in London

Incident Report for Marvel App

Resolved

No sign of issues for the last 60+ minutes

Posted Sep 05, 2019 - 16:01 UTC

Monitoring

Error rates have returned to normal but we're keeping an eye on the situation

Posted Sep 05, 2019 - 15:04 UTC

Identified

Our CDN provider fastly is having issues in London. We're experiencing slow loading and timeouts across the platform for users in the affected region.

Posted Sep 05, 2019 - 14:52 UTC

This incident affected: Prototypes, Project Editor, Design sync, GraphQL Platform API, Design Tool, Sketch plugin, Billing, and Blog.